Last updated: April 2026
This Privacy Policy explains how Coach4Life (“Coach4Life”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you use https://coach4life.net and related AI coaching services (the “Service”).
We process personal data in accordance with applicable privacy laws, including the GDPR, UK GDPR, and Swiss data protection law.
1. Data Controller
Coach4Life
Website: https://coach4life.net
Email:
Country: Switzerland
Coach4Life is the data controller responsible for processing your personal data through the Service.
2. Scope
- website visitors,
- registered users,
- free-trial users,
- paying subscribers,
- AI coach interactions, journaling, and personalization features.
3. Personal Data We Collect
Data you provide: account data, profile data, journal entries, goals, notes, chat messages, support communications, and subscription identifiers.
Automatically collected data: IP address, browser and device information, usage logs, timestamps, and security data.
AI memory data: limited user-provided context may be stored to personalize responses and continuity features.
4. How We Use Data
- provide and operate the Service,
- create and secure accounts,
- personalize AI coaching features,
- manage subscriptions and billing,
- prevent abuse, fraud, and misuse,
- improve reliability, performance, and safety,
- comply with legal obligations.
5. Legal Basis
We rely on contract, legitimate interests, consent where required, and legal obligations as our legal bases for processing.
6. AI Processing and Third Parties
Coach4Life uses third-party providers where needed to operate the Service, including hosting providers, payment processors, analytics providers, email delivery providers, and AI providers. Conversation content and related metadata may be processed by AI providers to generate responses and support service functionality.
We do not sell personal data. We do not claim the Service is anonymous. Depending on your use, conversation history, account data, billing metadata, and technical identifiers may be associated with your account.
7. Sensitive and High-Risk Topics
Users may choose to share highly personal or emotionally sensitive content. Coach4Life is not a therapy or crisis service, and users should avoid relying on the Service for urgent, high-risk, medical, psychiatric, or emergency matters.
8. Retention
We retain personal data only as long as needed for account operation, service delivery, security, compliance, dispute resolution, and legitimate business needs. You may request deletion by contacting , subject to applicable legal and operational limits.
9. International Transfers
Where data is transferred internationally, we use appropriate safeguards where required, including contractual or comparable lawful transfer mechanisms.
10. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or port your data, and to withdraw consent where processing is based on consent.
To exercise your rights, contact .
11. Cookies and Analytics
We use essential cookies and may use analytics technologies to understand usage and improve the Service. Where required by law, analytics are used only after the necessary consent. For more information, see our Cookie Policy.
12. Security
We use reasonable technical and organisational measures to protect personal data, but no online service can guarantee absolute security.
13. Changes to This Policy
We may update this policy from time to time. Material changes may be communicated by appropriate notice. Continued use of the Service does not override rights you may have under applicable law.
14. Contact
For privacy questions, deletion requests, or complaints, contact .